on 06-07-2021 11:59
Morning All,
I have been sent a replacement TiVo box and I notice there is an arc hdmi out on the back, I assume it is ok to use this if you have the matching tv and av receiver?
Any known issues I should be aware of using this connection? (5.1system).
thanks.
Answered! Go to Answer
on 06-07-2021 12:35
Thanks, understood, my only query now is about the equaliser adaptor as mentioned above.
on 06-07-2021 12:40
From the sounds of it, you've had a fault replacement for your TiVo.
There should be no reason to worry about any of your other cabling, unless you have any particular issues with your services.
If you do, post some details and we can advise.
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on 06-07-2021 12:56
You are correct, it is now all connected, I just need advice on whether to transfer the afore mentioned equaliser. For info the old box was a Samsung the replacement is a Cisco, the Samsung also has a plastic card inserted into the back.
on 06-07-2021 13:05
Regardless of the manufacturer, you can view all of VM's current TV boxes at https://www.virginmedia.com/help/virgin-tv-box
The smartcards have been obsolete for many years now, VM now use cardless encryption.
All you should need to do - assuming your new box is the same type as your old one - is disconnect your co-ax cable from your old box and connect it to your new box.
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on 06-07-2021 14:21
The standard set up failed, however a call to VM sorted it, for any one else with same query VM stated the equaliser fitting was no longer required. Thanks to everyone for their information.
on 06-07-2021 15:14