ContributionsMost RecentMost LikesSolutionsRe: cut off Same for me every channel breaking up to an unwatchable level. screen problem here with both live tv and recordings Same black screen problem here with both live tv and recordings, only started with this years installation of a V6 box, it never happened with the old TiVo. Also sometimes when switching on from standby the box refuses to come on unless rebooted. Re: No catch up on The Day of the Jackal As you would expect we started from episode number one which showed the fault code, however I have carried out a reboot which has resolved the issue so hopefully this may help someone with the same issue. Re: No catch up on The Day of the Jackal I was away when the series started so clicked series link on return which gives me the later episodes recorded as normal with the option to select the others from number one onwards from catch up. Whichever way I try I get the above message so I am now thinking 669 on the message must be some sort of fault code. Re: No catch up on The Day of the Jackal Anyone any ideas? Re: No catch up on The Day of the Jackal This is what I get. Re: No catch up on The Day of the Jackal Thanks for your reply, I have a V6 box, not sure if this makes any difference, later episodes have recorded as requested. No catch up on The Day of the Jackal Hi, I missed the first few episodes on sky showcase but when I try to get the first few episodes on catch up/ on demand I get as far as selecting the first episode then get a temporarily unavailable message, tried a few times now with no luck. Anyone had any success with this? Re: Check your direct debit amounts! Thanks for your response, hopefully this has been dealt with by phone, I won’t really know until my next bill date (22nd) which should be zero plus a credit of £11+ to balance the charging error. Maybe you can check this for me. Check your direct debit amounts! I have had 7 weeks hassle of picture break up problems which are now (hopefully) resolved, part of the solution was a free upgrade to a V6 box, I then noticed on my bank transactions I had been charged a £99 fee. In my case it showed £180+ instead of my normal £80+ so easy to miss. Always check what they are charging you in case they get it wrong. Now resolved this if the phone contact has carried out what they promised. Impossible to speak to the billing section though as only recorded messages processed. Had to go through retentions to speak to a human being. Getting harder to deal with these people.