Ashburnian
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Re: No show from Virgin engineer
A quick update for anyone suffering a similar problem, apparently the operative I spoke to on Friday didn’t complete the appointment process correctly, that is why I didn’t see an engineer or get a text confirmation. Engineer now re-arranged by phone.42Views0likes3CommentsRe: No show from Virgin engineer
Virgin tv tells me I am not subscribed, Virgin go not working either, nothing to do with a local fault, no internet issues. Box only works with recorded material. Cabling was tested remotely Friday and said to be ok and engineer required then no show.63Views0likes0CommentsNo show from Virgin engineer
Raising in invoice for £70, the same as they would do to me plus compensation required for 3 days with no tv service. Fault appeared Friday, after an eternity waiting to speak to a human being I arranged for an engineer to come between 8 and 1 Saturday. Waited in all day but no show so no tv all weekend. Finished with these people now after a year of problems, two boxes so far this year. I assume I can cancel my contract owing to failure to provide a service and support.111Views0likes8CommentsRe: Recordings breaking up plus other issues
These used to work and now don’t they get as far a loading the programs then go to a black screen, itv x has been tried via catch up and the app, also had problems win other catch up channels. One thing after another at the moment, just had a new box after numerous issues. Starting to get fed up with this provider now.66Views0likes1CommentRe: Recordings breaking up plus other issues
Update on 4-5 second black screen issues, the cable left by the VM engineer did not seem to work so went back to my cable and using a suggestion given by a member on here I.e. in settings enable only the following:- 1080i, 1080p passthrough, and 2160p passthrough, so far no problems and still monitoring.72Views1like0CommentsRe: Recordings breaking up plus other issues
Thanks very much for your suggestion, I will give it a try, it’s very intermittent, some days it does not happen, others it can happen three or four times a day. I think it is on 2160p at the moment. I should also have mentioned it is used with a Denon av amp.99Views1like0Comments