BBC I player problems

[paul243]

I Player is unwatchable on my Tivo. It freezes about every minute for several seconds. 

Also why are so many of my recordings only available on I Player and no simple recordings?

Thanks

[Jodi_S]

Hi paul243,

Thanks for posting on our community forums. Sorry to hear that you're experiencing issues when trying to view a recorded show.

As our valued member @japitts has explained brilliantly, are you able to provide any examples of what is happening with these shows.

Once we have this, we can get a better picture and assist you further. 

Kind regards Jodi. 

[paul243]

Some (most) shows on I player are impossible to watch, freezing every minute ,"stuttering" Why? is it the Tivo? Thanks.

PS Netfix if fine if that's a clue?

[japitts]

---

@paul243 wrote:

Some (most) shows on I player are impossible to watch, freezing every minute ,"stuttering" Why? is it the Tivo? Thanks.

---

Refer to the question in post-2 of this thread for advice, I'll copy it below... If you can answer the questions posed in the thread already, we will stand a much better chance of being able to advise you and help solve this.

Having said that, do you see any flashing green lights on the front-left of your TiVo when you have problems? That could indicate the inbuilt 'net connection has failed, and anything that uses the internet will have issues then.

[paul243]

Thanks will monitor the lights when it occurs

[Molly_T]

Hi Paul, thank you for continuing the conversation with us and @japitts. 

If it happens again if you are able to post a specific example (including pictures if possible) hopefully we can get to the bottom of this for you, and get things resolved. 

All the best.