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Child safe/websafe

I am trying to enable child safe but getting error: "Sorry the changes you made were not saved, please try again".Can someone help?

BP2023 by Joining in
  • 674 Views
  • 1 replies
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Unable to access betting app

I've read that I need a member from virgin media to help with the issue about removing content control or something. Can anybody help? This is whilst using WiFi 

Resolved! Web Safe - not able to turn on

Hi, I can't seem to turn on Web Safe. When I go to the settings page and click to turn on, I get the message " Sorry the changes you made were not saved, please try again"Can somone advise on a solution?

robinweb by Tuning in
  • 4219 Views
  • 6 replies
  • 1 kudos

Child safe

Please can someone help.I've tried every browser under the sun I've rang 150 and got no where. I cannot set the child safe tab on I just get a message to say it was not saved and to try again. 

Dan737 by Joining in
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  • 7 replies
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Web safe settings not working

I am trying to turn on the web safe settings but it's not working. I keep getting the message seen in the attached picture. How do I turn them on? 

Screenshot_20230405-195417.png
Dsavva by Joining in
  • 3506 Views
  • 10 replies
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Media hub 3 overheating

My mediahub has had a red 'overheating' light on for several days. It is well ventilated. Virginmedia (not customers), please advise (I have read the similar posts). 

mjmooney by Joining in
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  • 3 replies
  • 0 kudos