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Resolved! Missing Christmas channels

Hi All, Not sure if it’s just me or not but my stream box does not have any of the seasonal Christmas channels in the live tv list. My parents who have Sky already have them available. Is there an issue with my box? It’s on the latest software 5.05. ...

Tezlee22 by Tuning in
  • 1186 Views
  • 5 replies
  • 0 kudos

Resolved! Buffering

Why is it when I'm watching live tv programs i don't get any buffering, but when the adverts are on it keeps buffering 

Tnt sports catch-up

Hi why is the Chelsea v Brentford game not available on tnt sports catch-up about to watch it and can't it really annoying that some games are available some are not.as a new customer.a let down.

jac53 by Joining in
  • 994 Views
  • 2 replies
  • 0 kudos

Stream USB & Power Adapter NOT included

Just received my new Virgin Media modem and Stream kit.  Unfortunately there was no USB cable or power adapter for the Stream box.  Using a Samsung phone charger and USB cable does not always work.  Keeps stating to plug the stream box into a power s...

Stream box keeps rebooting even after hard reset.

My kit arrived yesterday. Broadband all good. However, the Stream box appears to be in trouble.Put simply, it reboots around every 82 seconds.It starts up and displays the Welcome screen. Then the Please Wait screen appears followed by the Virgin Med...

Adadof3 by Joining in
  • 1512 Views
  • 8 replies
  • 0 kudos

Careful!

Make sure you don’t accidentally unsubscribe from premium stream channels. I did and resubscribed within 12 hours only to lose discounts and get charged double. The woman I spoke to in virgin Newcastle said it never should have happened and she’d cal...

eb154 by On our wavelength
  • 582 Views
  • 3 replies
  • 1 kudos

Resolved! New customer: Virgin Stream

I’ve come across a few posts about ‘Virgin Stream.’ Is there more information available about it? What exactly is it? Do I need a 24-month subscription etc.Is it similar to Virgin’s version of the Amazon Firestick? Any help would be appreciated. Than...

Resolved! Stream box keeps disconnecting

Hello,Just received the Stream box today from VM and it keeps disconnecting. It looks like it's a power problem although I changed the socket as well. Any ideas? Thinking it is the USB power cable.Regards.

mahle by Joining in
  • 783 Views
  • 2 replies
  • 0 kudos

Stream box pending subscription

Added sky sports yesterday to my stream box and it has been stuck on adding/pending since adding the upgrade, and after looking on here I see this is quite common problem for others too, can you fix this ASAP for me please also thanks

Belucky by Tuning in
  • 4188 Views
  • 23 replies
  • 0 kudos