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Forum Posts

Connection probelms to LG OLED TV

Today I recived my Stream Box and conencts all fine to my smaller Samsung Frame TV, over wifi.When I try to do the same thing on my LG OLED I have so mnay issues to try and get it to connect. I am often greeted with a screen saying NO INPUT even when...

andyvm75 by Joining in
  • 4 replies
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Screen box shows welcome screen then black screen

So i set the box up in my bedroom no problems, i hsve no use for it so decided id put it in another room. Powered on and it shows the welcome screen then black. Can confirm the hdmi port and cable works but I've also tried other cables and tvs with n...

trippy86 by Joining in
  • 5 replies
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Adding a 2nd STream Box

I have just removed my TV Package to keep broadband and telephone only with the view to moving to streaming services only.I currently  subscribe to my own services such as Netflix / Prime and don't intend to take any of the VM additional services, so...

pga_uk by Tuning in
  • 6 replies
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Resolved! Netflix Premium

Can anyone answer this please, I recently signed up to the volt package with virgin media which includes Netflix.  I activated my Netflix account with virgin but I chose to go for the extra 5 quid to get the premium. After selecting this option I got...

Uk_B by On our wavelength
  • 51 replies
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Random sound issues on Stream apps

Hello hive, So this is a weird one - I have no sound at all when trying to watch anything on Stream from Paramount+, UKTV Play, and All4, and also no sound trying to watch anything off seperate Prime add ons like History Play or Lionsgate.  Some thin...

Remote volume issue

My Virgin stream remote will no longer control the volume on the tv, but if I go into the settings to pair my tv up the mute, volume up, volume down and tv info all work perfect, select done and go back to live tv and it won’t work.I have reset the s...

corky123 by Dialled in
  • 12 replies
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Issues with activating included netflix

I have been have issues and been overcharged since Feb now trying to activate Netflix which included in my package.I have spent hours on chat and phone trying to resolve and was even told to call Netflix as told their issue.the dispute team tell me i...

Smacro by Joining in
  • 6 replies
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