Hi, I’m currently have a broadband package with Virgin stream. However, I’m looking to add a box (tv 360 or similar) but it doesn’t appear in my upgrade options. Are broadband and boxes on separate accounts? Would I be considered a ‘new’ customer? I ...

How on earth are you supposed to pair the remote with ‘key testing’ using volume when you can’t be on settings and have audio playing at the same time? I hope it’s me being thick rather than a really stupid setup mistake by VM 路‍♂️

Is there something wrong with the ‘change my package’ web page?

Hi, has anyone managed to link a Virgin Stream remote with a Sky Glass TV? Thanks in advanceEthan