Is there any way to speak to someone to join Virgin Media? The web page says we can get the service but they have never run cables to our house and dont want the driveway dug up!
Can they issue by fitting fibre cable from the telegraph pole instead?? Don't want to sign up, book install date and cancel sky to find can't be done.
You may struggle to get sensible answers from VM for a speculative enquiry.
As a starting point, do any of your neighbours have VM and how are they connected?
Probably the most common method is via a connection point/cover in the pavement outside the home. From there a cable runs to the outside wall of the property where an external wall box is fitted. Between the pavement and the home, the VM cable is sometimes buried, sometimes lies on the surface in green plastic conduit or can be clipped to a fence/wall etc.
The newest VM installations, via fibre optic, can use different means to connect to the home.