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New socket into building with a socket already?

Joining in

I have just moved into a flat in a older building but in a city centre and there is a virgin fibre socket but at the other side of the building in a plant room. Long story short but we can't install a box from here due to distance and drilling ECT. Would Virgin install a new socket to service my apartment directly. I know it would likely come with a cost but my other option is 10mbps from a **bleep**ty open reach socket.


Forum Team
Forum Team

Hey jayadb3, thank you for reaching out and I am sorry to hear this, also a warm welcome to the community, I am going to send you a DM so we can look into this.

Please do keep an eye out for this. 

Matt - Forum Team

New around here?