on 11-03-2024 09:10
I have just moved into a flat in a older building but in a city centre and there is a virgin fibre socket but at the other side of the building in a plant room. Long story short but we can't install a box from here due to distance and drilling ECT. Would Virgin install a new socket to service my apartment directly. I know it would likely come with a cost but my other option is 10mbps from a **bleep**ty open reach socket.
on 13-03-2024 10:10
Hey jayadb3, thank you for reaching out and I am sorry to hear this, also a warm welcome to the community, I am going to send you a DM so we can look into this.
Please do keep an eye out for this.
Matt - Forum Team
New around here?