NO BROADBAND IN BIRMINGHAM B13

[atiq]

i check my service status TELPHONE line not works and engineers are working but there is no issue found in broadband and service status  going to book an engineer visit  but i dont think its right can any one reply back it BROADBAND are down in birmingham b13 9jj ? hub lights are red  i disconnect and re start too

[atiq]

03454541111 and chose broadband team today they closed 6

[Zyad947]

Hey Atiq. Did you internet come back?

Mine is now working intermittently but it is not lasting for longer than 30mins.

[Roger_Gooner]

If phone is connected to the hub then a broadband or power outage will result in a phone failure.

[Matthew_ML]

Hwy atiq, thank you for reaching out and I am so sorry to hear about this.

I've taken a look and I can see you've spoke to the team, did they manage to help?

[atiq]

Thankyou, yes they visit and replace my faulty hub , thanks and i am back on line thanks

[atiq]

yes  it goes off on saturday and book engineer comes and replace faulty hub on monday after noon , so i am back on line thanks