Issue with New Installation and FortiClient VPN

[JessTabor5]

New installation on Monday, came to use my work laptop today and the VPN connection with forticlient is not stable.  As soon as I try to use software associated with licences and the VPN, the router stops broadcasting to every device.

Are there settings i need to modify to enable my VPN to be stable?

[Adduxi]

VM do not support VPN's in any case.

I assume this is over Wifi?  Have you tested a temp wired connection? Which Hub are you using?

[Client62]

If you are new to VM, login to the Virgin Media online account and make sure Child Safe is disabled. The Child Safe DNS filter typically blocks many VPNs / Tele Conf / Wi-Fi calling and more.

Child Safe is a DNS filter, so one can change the work laptop to use a public DNS e.g. Google DNS or similar and this will bypass the Child Safe filter.

[Adduxi]

Oh yes, I'd forgotten about the Child Safe, but looking at the section, it seems pretty broken ,,,,,