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IP Address

graham582
Joining in

on ‎09-02-2024 19:03

Have a problem with my ip address, it shows me outside of the country, yet on my wifes computer it shows it as normal (connected to Sheffield Server),

Due to this I cannot connect to a number of sites even the National Lottery shows me outside of the country so I cannot play on it. 
This started last night Thursday 8th Feb 2024

Any ideas and or help

Thanks

Graham

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12 REPLIES 12

jpeg1
Alessandro Volta

on ‎17-02-2024 15:37

If it happens again, get your wife to disconnect her ethernet and connect to the same WiFi to see if she gets the same as you. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.
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Client62
Alessandro Volta

‎17-02-2024 15:40 - edited ‎17-02-2024 16:14

This has been seen before and then it was down to the customer's security software on the laptop that operated via a web proxy resulting in the laptop having a public IP that did not match the public IP of the VM Hub.

Any software that routes browser traffic via a Proxy, a VPN or a Relay will be capable of creating the problem reported.

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jbrennand
Very Insightful Person
Very Insightful Person

on ‎17-02-2024 17:01

Are you using Apple devices by any chance?


--------------------
John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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