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I need a technician

Steve014
Joining in

on ‎17-02-2024 16:46

Hi I’ve got a virgin media box out side my house but I can’t seem to get my new WiFi box up and running could you please get this sorted for me 

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3 REPLIES 3

Cardiffman282
Problem sorter

on ‎17-02-2024 16:52

How far have you got? 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here
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Steve014
Joining in
In response to Cardiffman282

on ‎17-02-2024 16:57

Well I have no virgin media walls socket but they have had something installed in here before. I have like a brown box outside virgin box but I’ve tried doing what I can and I can’t seem to get it working 

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jbrennand
Very Insightful Person
Very Insightful Person
In response to Steve014

on ‎17-02-2024 16:59

Call the Pre-installation and delivery team on 0800 052 1734 and book a Tech install


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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