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I need a technician

Steve014
Joining in

Hi I’ve got a virgin media box out side my house but I can’t seem to get my new WiFi box up and running could you please get this sorted for me 

3 REPLIES 3

Cardiffman282
Knows their stuff

How far have you got? 

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).

Well I have no virgin media walls socket but they have had something installed in here before. I have like a brown box outside virgin box but I’ve tried doing what I can and I can’t seem to get it working 

jbrennand
Very Insightful Person
Very Insightful Person

Call the Pre-installation and delivery team on 0800 052 1734 and book a Tech install


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.