Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Resolved! Cable cut by workmen outside house
workmen outside the house have accidentally cut the cable. I have no internet, home phone or television & I've been told I have to wait until the 20th January for them to fix it. I work from home! Any ideas on how I can get an earlier appointment pl...
Wi-fi
Does anyone know why I can’t see my broadband in any of my devices so I cont connect anything please?
Constant disconnections
Hi, pretty much this past week my wifi(Hub3) has been disconnecting at least once an hour. Sometimes it'll go off and come on straight away sometimes it'll take 10/15mins for the WiFi to return and it won't last much longer before the cycle continues...
DHCP reservation limit?
...seems to be a limit of 32 () on the hub 4? Any reason why its so low when the default IP range is a multiple of that? Is it any bigger on a hub 5?
Re: Getting a tremendous amount of packet loss
Was this ever resolved please? I'm having the same problem, and I'm not getting anywhere having it fixed...
Apps not working on phone
hi there, I’m having a problem on going on certain apps like instagram where nothing loads however all other things work on wifi, was wondering how to fix it
Weak Signal
HelloWe recently replaced our main television in the sitting room with a new LG affair. We had hoped that this would solve the issue we had been having with streaming services being un reliable but it hasn’t. I now think that it was reasonable to ass...
No delivery confirmation
No delivery confirmation and its a day prior to setup?
Hub 4 issues
I recently upgraded my broadband plan from 250mb to 1gb. The Hub 4 was issued where I previously had the Hub 3. The Hub 4 has been absolutely woeful since I received it. It consistently loses connection or speeds drop to the point where I buffer/lag....
Faulty WIFI
This morning we had a power cut for about 30 minutes. After that the power came back on and everything at home started up too but, my Hub 3 virgin router will not connect any of my wifi connections which are 2 mobile phones 2 Alexa devices and a door...
