After running the Virgin Media Connect Home Scan, it gave me a 'poor' result and said we needed a pod for the identified black spot.
We should be entitled to this as part of our Volt package, without needing to upgrade, but the app just keeps sending me round in circles and telling me I can/should order one but not actually allowing me to do so. I now can't even get back to the screen that initially told me I needed one, though I can still access the 'poor' result.
I've seen lots of posts describing similar problems, and someone from Virgin tends to appear and solve it via PM, so hoping for the same result!
