App lost devices

[Steviejb777]

After pausing a device, it's disappeared! Anybody know how to fix?

I also have other devices that are reported as not connected, but you can pause then (um?) , then it errors when you try to resume.

I can't imagine anybody testing this app for more than a minute 

[Sabrina_B]

Hi @Steviejb777 👋.

Thanks for reaching out to us. Are you still having issues with the Virgin Media Connect App? Could you please check that the app is up to date with the latest firmware, if you are still having issues, please remove it and re-download and see if that rectifies situation. 

Keep us updated. 

Sabrina