on 10-06-2022 07:06
My account number consists of 2 letters then 8 numbers, however when I try to sign up it says that "We can't find an account with the details you've provided." I've tried removing the letters, no change, tried adding a zero before the numbers without the letters, no change.
Whats going on here?
on 10-06-2022 09:40
Hello @Robin7777,
Welcome, thanks for posting.
I am sorry to see that you are having issues signing in.
Have you tried using your email?
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide
on 10-06-2022 17:06
on 11-06-2022 09:51
Thanks for coming back to us @Robin77777.
Can you confirm if you've tried adding two zero's to make this a 10 digit number?
I notice you say you've removed two letters and added only one zero.
Kindest regards,
David_Bn