on 01-05-2023 20:38
I signed up to virgin which was installed in February. Still not received my ring doorbell and Alexa speaker gift. Went through the chat service and they said someone would be in touch in 72 hours which was over a week ago. Not good service if they can’t provide what they have promised.
on 02-05-2023 08:20
Hi Rubyshoes,
Thank you for your post and welcome to the community.
I'm very sorry to hear you haven't had the gift yet.
I am happy to take a look into this for you.
I will private message you now to confirm your details.
^Martin