When to port out landline

[imran]

Hi everyone,

I'm currently in contract with Virgin Media until 30th January 2025 and recently had FTTP installed alongside my Virgin broadband connection. I want to port out my landline to another provider and wanted to know the best time to initiate this process.

Should I wait until I give Virgin the 30 days' notice to begin porting, I wouldn't pay more for the package in the final month would I by doing this, or is it better to start the porting process sooner (I suspect the broadband cost will increase as it’s a bundle)? I’d appreciate it if someone from the team could look into this and advise on the best approach.

Thanks!

[imran]

Hi Sabrina

Just a follow up, can you please initiate the cancellation for all services when the contract ends.

I can send a pm to yourself or a colleague upon request - many thanks.

[Steven_L]

Thanks for coming back to us imran. Welcome back to the community and thanks for taking the time to post here on the forums. I will drop a private message over to you, please look out for this and respond as soon as you can.

Kind Regards,

Steven_L