Forgotten email password

[El-Bunyip]

Since the recent email outage two of my email addresses need their password re-entering and i can't remember either, one is an additional Virgin Media email i.e. ending @virginmedia.com and one is an ancient Blueyonder email address i.e. ending @blueyonder.co.uk, how can i reset the password for both of these accounts?

Kind Regards
Simon

[Graham_A]

Each email address now has its own My VM account

Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email.

Sign into the account here: https://www.virginmedia.com/my-virgin-media using the email address concerned and the current password. Once logged in click on Account Settings then Account details. You should now see the options to change password etc.

If that isn't available try https://www.virginmedia.com/my-virgin-media/forgotten-details/password

If no security answers have been set for the email address concerned then you will need to call in for support and select technical issues> email