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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 75 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 7 kudos

Years of emails deleted / disappeared

All of my received and sent emails - about 20GB,  have disappeared - everything before a couple of days ago.I've tried the reorder-by suggestions, nothing. I use the webmail service on the virgin website - no agent.I'm a teacher - I often have to go ...

gascar by Dialled in
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  • 0 kudos

Email hacked , cannot login

Help. 1 of my 6 emails seems to have been hacked. Password no longer works and unable to reset password via primary account holder. Security info / questions aren’t recognised anymore. Emailed and called virgin, no help given or response...

Resolved! New VM Broadband Customer - How do I set up an email account?

Hello.  I've just switched my broadband from TalkTalk (Tiscali) to Virgin Media on an 18 month contract.  I assumed this would include a Virgin email account but I'm starting to have doubts about this.  I can't seem to be able to set up a Virgin mail...

Resolved! Can not login to my email

I can not login into one of my extra emails, the one linked to my virginmedia account works fine. I changed the password and it worked fine for a day, now it keeps telling me I have used the wrong password. I have tried it on different browsers, I ha...

Threatening Emails

I have on two occasions now received emails stating that they have access to my accounts and threatening to send information to my contacts unless I Send them bitcoin. Has anyone else had any experience of this.  It is quite upsetting  dawn

Dawn-13 by Joining in
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Emails disappeared

Logged on to my NTL email just now and all the emails in the inbox have gone

barryj by On our wavelength
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Blueyonder email

My Blueyonder email stopped working yesterday through Windows Mail. Web based mail works fine as well as accessing the email through my Android phone and ipadWindows mail asks for a a logon password multiple times and then fails to authorize. I have ...

assurances no data was taken

Hi, Thank you for the response to the email 'situation'.I think the users affected deserve to be reassured that the changing of their email passwords didn't result in unauthorised access to their mail.The response doesn't mention any of this.Regards,

Rosscrooks by On our wavelength
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Sub account email password reset

I'm having trouble logging into my email account and can't get the reset password to work.Could someone at VM please send me a temporary password for my email account? Thanks.

Lenry by Tuning in
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