I am trying to set up a new virginmedia VM account on Microsoft Outlook 2019 on my new computer.
I am lead to believe I need to generate a new App Password using a 3rd party app.
I have gmail account so I am trying to use that.
I log in to my VM account, scroll to the bottom of the webpage to Generate new App Password.
I entered my gmail email address, I then get a mesage that an email has been sent to my gmail account.
I then log off from VM, go to my gmail account, open the new email that has arrived and made a note of the 6-digit number.
My poblems now start, where to I add that number?
I went back into my VM account, clicked on Generate new App Password again and six boxes appear and entered the 6-digit number.
I get a message saying the code I have enttered is incorrect.
What am I doing wrong?
Ant hekp much appreciated. Thank you.
