Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Anyone having issues with their email
Two of mine have disappeared as well. It seems to be connected to this ludicrous idea that you need to have a non-virgin media account to sign into any of your emails now. I have been waiting for six weeks to talk to someone from IT to sort this. C...
I have been locked out of my emails for my ntlworld email address. I have followed the instructions provided to reset the password, but every time I get the message - Sorry, there was a problem registering that password. Please choose a different one...
Hello Is there anybody from Virgin that could help me to unblock my email account. I've tried to reset my password as instructed but am not having any luck at all. Regards Malcolm [MOD EDIT: Subject title changed for clarity]
Virgin Media provided my telecoms and email for over ten years up until the last week of September this year when my emails stopped and I have received no further emails since.Instead of emails, a notice says: "The host [...] could not be found.." (...
I have several ntlworld.com email addresses, which I have used for years.I am sending emails to some outlook.com addresses. If I send the emails directly all works fine. However, if I merely put the outlook.com address on the copy list I get a reject...
I’ve been dealing with the same issue since Friday, I’ve changed the passwords, ran many anti virus scans, contacted vm with the report abuse issues link for VM. Told to do a list of around 5-6 things and I still can’t send emails, I receive them sti...
As per title, email has gone down again, ''This site can’t be reachedmail2.virginmedia.com took too long to respond.Try:Checking the connectionChecking the proxy and the firewallRunning Windows Network DiagnosticsERR_CONNECTION_TIMED_OUT'' Also, chro...
Hi allMy wife received one of those spam emails saying that they have her email password and want £500. I have spoken to Virgin media twice now after finding out that the email account had been disabled now but getting nowhere getting it enabled ag...
Hi hope someone can help.I have a couple of virgin email addresses which i use. I used to be a customer but had to leave but was told i could keep my emails going if i am actively using them.I am having issues trying to log on via the web app.When i ...
