Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
My Virgin Media email account has been locked for about the last 24 hours - whenever I try to log in I get the "Your Virgin Media Mail account is currently unavailable" message with the various steps to supposedly unlock it. Last time this happened i...
Hello, I’m looking for help. I have an @blueyonder.co.uk email address and I keep receiving a message on both my iPhone and iPad saying that there is an account error and that I should go to settings to validate the details. The incoming server is im...
Hi, I am still having the same problem, may I request further assistance please?
Hi Virginmedia Community I have recently received an email from [MOD EDIT: Removed]. 5 e mails from 02 tilling me my bill in pdf form is ready and the final e mail is from VMED 02 mail saying there are new changed to my bill. Needless to say I am...
Having exactly the same problem. Can receive emails but can't send from my laptop. Can send and receive from my mobile and webmail. My husband's emails (through same hub/server etc are working fine). It's just my email account that's affected. I...
Have got myself in a real pickle. This morning I noticed that I couldn’t send emails from my ntlworld. account on my iPad and iPhone. I followed online advice, deleting then trying to re-add the account but I was ‘told’ to generate a new app password...
Hi all,I am unable to send emails from my NTLWorld email address using the email apps on my MacBook, Samsung phone and iPads. I have checked the settings and they are correct: imap.virginmedia.comSSL yesPort 993smtp.virginmedia.comSSL yesPort 465 I c...
Hi.My wife's email account has not been working for the last day or so. When trying to access the webmail, I get the "Your Virgin Media Mail Account is unavailable" message. I have tried to follow the steps to get it unlocked, but when trying to chan...
Hello,Please can someone help me in deleting an old blueyonder email account. I am no longer with Virgin Media and have no password to get into the account anymore. Unfortunately the account has been hacked and needs deleting urgently.Thanks.
It appears to be a known issue that as of yesterday, those of us who host our own email servers are no longer able to relay emails from our own domain names through VM smtp servers.This appears to be since authentication was enabled.I'll use example....
