on 18-01-2022 20:02
Suddenly the BBC HD channel sound is not working. I have changed nothing. Rebooted everything unplugged cables etc, and still nothing. Its the only channel sound not working?
Thanks
Andrew
on 19-01-2022 10:28
"did you click on the TV issue/fault - only known fault in my area is for Sky on demand..."
It is now showing in the Service Status at the top of this page. It doesn't actually specify what the fault is except for a TV issue.
on 19-01-2022 10:41
Does any Mod want to get in on this?
on 19-01-2022 11:17
mine has just started working again this morning . i am in hertfordshire ... 😀
on 19-01-2022 11:23
We have no sound on channel 108 on either of our boxes, which suggests it's not a fault with the boxes. We have re-booted both and taken the previous advice to switch the audio to "Dolby digital to PCM" on both. All other channels seem to be OK. Hopefully, someone can provide a simple solution? I have tried phoning but can't speak to a human being, just texts which take me round in a circle back to where I started!
on 19-01-2022 11:28
Thanks Tony24 - just checked and we are back now too!! 😄
on 19-01-2022 11:28
on 19-01-2022 11:29
Have a look at the other thread - it wasn't just you!! 😄
on 19-01-2022 11:37
...ours back too. Glad it's sorted - would be nice to know what it was and even nicer if we're not always told to reset it all at our end
on 19-01-2022 12:07
Hi All,
This has been confirmed as fixed.
Please let us know if you're still having any issues.
Thanks
Melissa
on 19-01-2022 14:11
It's now working for me, sound came back sometime this morning on BBC One HD