ContributionsMost RecentMost LikesSolutionsRe: Cannot send to ntlworld addresses from Apple mail domains Hi, Can you please confirm if you're still having issues with your email? Thanks Re: Can't access account settings Hi, This should now be resolved. If anyone is still experiencing the same issue, please let me know here. Thanks. Re: False information supplied to Clearscore/Equifax Hi, Please don't continue to make off-topic posts in this thread, as it doesn't help the OP solve their issue. If you want to continue a discussion, please either take it to Private Messages or discuss in our Chatter forum. Please also note that further off-topic posting may result in individual warnings, review the Forum Guidelines for more information. Thanks Re: What is happening in south bristol? Can we get some help? Hi Viper-t Please keep things civil and respectful so the issue can be resolved. Please note that further off-topic posting may result in individual warnings, review the Forum Guidelines for more information. Thanks Melissa Re: Hub 5 Firmware Upgrade Hi all, Thanks for reporting this to us. We're currently investigating and will get back to you when we have an update. Thanks Melissa Re: Why can't I get virgin media both neighbours have it? Hi Edward_d145 Thank you for your post. We would like to take a closer look in to this for you. One of our forum team will be along shortly to send you a PM. Thanks Melissa Re: TV Go device registration - Google Chrome Hi i_cola, We're currently investigating the issue you're having and would like some further information please. Could you let me know the following: What device you're seeing the issue on? Device browser and version Are you clearing your cache/cookies as this will mean a new device will register every time? When has this started being an issue? Thanks Melissa Re: User already logged in (when not) on hub Hi Superhub3, If a pin hole reset hasn't helped, then I'd look at a replacing the hub. Again, if this doesn't work, then I can look at raising with another of our teams here for each individual person. I would need details to do this which is why I'm offering a PM. Thanks Melissa Re: User already logged in (when not) on hub Hi All, I'm sorry you're still having issues and you've not had the help you need up to now. If you'd like me to take a look in to this, then please pop me a private message with your details and I'll investigate. Thanks Melissa Re: Cable my street Hi Granty707, Thanks for posting and welcome to our community. I can certainly take some details and look in to this for you, I'll pop you a private message now. Thanks Melissa