on 05-08-2022 15:43
When I use the search function I don’t see any results from Netflix, Prime or Disney.
I used to see Netflix, but I only get results from Virgin or YouTube. Is there a setting that needs to be changed?
Answered! Go to Answer
on 05-08-2022 16:09
In the search facility, there is field with two options - All and Netflix.
While it would be logical that All would include Netflix, I don’t think it does.
Change that field to Netflix.
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on 05-08-2022 16:09
In the search facility, there is field with two options - All and Netflix.
While it would be logical that All would include Netflix, I don’t think it does.
Change that field to Netflix.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 05-08-2022 16:13
Hi @Bigfish265
I've just searched Light & Magic (both via voice search and also manually typing in the title) and it came up for Disney +
I've also just used voice search and a manual search for All or Nothing and it came up for Prime.
It isn't quite as easy searching for Netflix content as Netflix have taken the decision to make it harder to aggregate their content. This is a change in policy which affects a lot of the top providers - I'm not sure if it's been integrated into the Sky search now.
<<< This post >>> by @Ernie_C shows how to search for Netflix. This method immediately launches Netflix when selecting a result.
on 05-08-2022 16:13
Certainly it’s not intuitive. But I don’t get any results from Prime video. Is there a reason why that’s disappeared? Also I can’t seem to navigate to change the All to Netflix. How do I do that?
on 05-08-2022 16:19
Hi again @Bigfish265
Click on the Search icon, then using the directional pad on the 360 remote press Up (twice) then press Right, then click on All, and press Down on the directional pad.
Have you tried rebooting the 360 as the voice and keyboard search work on both Prime and Disney+ ?