ContributionsMost RecentMost LikesSolutionsRe: Downloading content It’s not something I’ve looked out for a long time. Perhaps you can’t download from recordings with TV360. You certainly can download from the Boxsets and movies section. Here is an example of one of the shows you quoted: Re: Password reset emails not received Check your SPAM folder. Re: Accident resulting in surgery The ruler is upside down, hence the 28cm ‘reading’. Re: Credit not received after cancellation of service Re: Essential Broadband Plus - Price Increase I’m not sure of the processes but I believe that you have to re-validate annually that you are still validly claiming the required benefits. Perhaps this is why your discount has reduced this month. Is it a year since you changed to the social tariff? Re: Keeping landline number Surely not another customer cancelling, quickly renewing for new customer discounts and expecting to keep their landline number? Re: Porting landline … and I thought you couldn’t cancel then rejoin quickly to get new customer discounts or wouldn’t everyone do it? Re: Contract renewal If you have just (today) processed your order, be patient. It may take a few working days to complete. Personally, I processed mine last Thursday and received the contract on Monday. Re: New Contract Offer Help? Be patient. Don’t place a second order. I placed an order last Thursday evening and all was correctly updated this morning. Wait for an email with this header: Thanks for making those changes! Re: Planned Recordings Question Simple answer. The red circle shows that there is a single episode set to record in the next two weeks. Without the red circle, multiple episodes are set to record.