new contract

[karmasapritch]

what does parked mean by new phone order 

[Alex_RM · Accepted solution]

Hi karmasapritch,

Thanks for posting and welcome to our community 🙂

Sorry for any confusion with your order, if it's been parked, this is usually because we requires some additional system checks. If we need anymore information from you we'd be in touch within 24/ 48 hours.

Alex_Rm

[karmasapritch]

thank you 

[Lee_R]

Hi @karmasapritch 

Have you had any updates?  Or would you like us to take a look on your behalf?

Regards

Lee_R

[karmasapritch]

no nothing still saying parked if you don’t mind that would be great thank you 

[Akua_A]

In this case, to best look into this, I have sent you a private message. Please look out for the purple envelope and provide a response when you can. 

Thanks,