Unable to ring landline numbers that are saved in my contacts

[gwilliams29]

If I ring a landline number that I have saved in my contacts, my phone goes ‘beep beep beep’ and a French message is read out. I live in South West England so have no idea why my phone thinks that I’m in France. I have tried the following already:

- Turned off dialling assist

- Changed the language and region in my phone’s settings

- Ordered a new sim card but it still has the same problem

I can call the landline number if I copy and paste the number into my keypad however. The issue doesn’t appear to be with mobile numbers though, just landlines. I’m using an iphone 8. 

Thanks 🙂

[enlli · Accepted solution]

The only thing I can suggest is this

• Select Settings from the Home Screen
• Select Mobile Data
• Select SIM Applications
• Select Roaming
• Select Select Mode
• Select Manual
• Select National

[Paulina_Z]

Hi @gwilliams29,

Welcome to our Community Forums! Thank you for your post, and I'm sorry to hear that you're experiencing some ongoing issues with your Mobile! 

That is a very strange issue that you're experiencing. Have you followed @enlli 's suggestions? Has this helped with your issue?

Please keep us updated and let us know if you need any further assistance. 

Thank you,