on 19-06-2022 07:54
Hi, wifi calling doesnt work on my iphone 13 and lots of websites aren’t opening (mostly they are wine themed) whilst I am using 5g. I switched to Virgin from Sky last week but am so far not impressed by Virgin.
Please help as am just goingbyo switch back to Sky at this rate.
Thanks Kerrie
Answered! Go to Answer
on 19-06-2022 08:06
1. New account will require WiFi Calling turning on at Virgin's end. (not on by default)
2. The websites will be down to Parental Controls which needs turning off via your online account.
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on 19-06-2022 08:06
1. New account will require WiFi Calling turning on at Virgin's end. (not on by default)
2. The websites will be down to Parental Controls which needs turning off via your online account.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 19-06-2022 10:15
Hi Klondonkew, thanks for the message. enlli has provided the correct information, can you log on to the online account and change the Websafe settings to see if anything changes? - Chris.
on 20-06-2022 07:18
Thanks - Enlli’s parental control help fixed that.
I’ll try calling about the wifi calling when I have time.
thanks for your help!
on 20-06-2022 08:59
Glad to hear this advice was helpful @Klondonkew.
Please let us know how you get on with wifi calling and if you need any further help.
Thanks,