on 10-11-2021 13:31
Hello, I am a bit fed up with the bug on iPhones where virgin sims keep making my phone default to Belgium mobile prefix's.
I have done the fixes of changing the number in the settings to an 07 format but randomly it keeps reverting back.
I saw online that I can request my service be provided by E-sim and I had hoped that removing the physical sim might resolve the problem permanently. I am however told I can't apply for it at the moment as there is an issue.
Any idea when I may be able to switch?
on 10-11-2021 13:36
on 10-11-2021 13:39
Thanks for the advice. Do they any fixes planned for this issue? I have never had this problem on other networks and it is quite frustrating they don't have a fix?
on 10-11-2021 13:47
Good afternoon @deviousiphone,
Welcome back to the forums and thank you for taking the time to post.
Sorry for the inconvenience that this has caused.
I have It is a prefix issue that you can change via the follow method
Go to > settings > general > language and region >
and even though you have it set at the correct country/region (in my case the UK),
change it to the incorrect country/region that is coming up.
Then .change it again.to the correct country/region.
Regarding Esims as BenMcr has suggested we are not currently planning on rolling this out at the moment.
Kind regards,
Zak_M