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Topping up, making a payment and seeing your bill is easy online. You can view all your recent payments too. Watch our helpful video and see how.
Watch Melissa show you how to correctly insert your nano SIM in your new mobile phone using a SIM adaptor.
Top tips: how to update your software, carry out a hard reboot and swap your SIM.
Want to keep an eye on how many minutes, texts or data you have left? You can check your allowance from your mobile. We'll show you how.