Scam texts, often referred to as smishing, are texts received when scammers have disguised SMS messages to look like they’ve come from a legitimate company. Scam texts can also come from unrecognised numbers. These are often set up like phishing emails in trying to make you click on potentially dangerous links, or disclose personal information like bank account details, passwords etc.
What do with scam/smishing texts?
Don’t click or follow any links
Don’t give any personal information like bank account details, password etc
Don’t reply to the message
Block the number
You can forward the message to shortcode 7726, you will then receive a response asking for the shortcode or long number that the spam message came from and Virgin Media will then investigate for you