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What is happening to Disney+?

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TeddyTRK
Superfast

on ‎10-06-2022 17:11

This has been going on for about a week, they state they have found the issue but extend the time by 24 hours whenever they can't fix the issue. What is going on with Disney+?

TeddyTRK_0-1654877497151.png

 

Edward | VM 1 Gig Volt Package | Telephone | Hub 5 | VM 360 box | VM 360 Multi-Room x2 | I do not work for Virgin Media, all opinions are my own.
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Kain_W
Forum Team (Retired)
Forum Team (Retired)
In response to Simonwhite

on ‎23-06-2022 17:38

Hi there Simonwhite,

Thanks for raising your concern and welcome back to the community.

Apologies for the delays, it seems like our team have found more issues than previously expected.

They'll work as efficient as possible to get this sorted for you. 

Many thanks,

Kain
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Corey_C
Moderator
Moderator
In response to Kain_W

on ‎24-06-2022 15:08

Hi Everyone,

Just a reminder that Disney+ is currently only available via our Stream service [and should now be working edit: there is an issue which means it's slow to load but it does work]. Apologies for any confusion caused by the posts on our service status pages. We've updated this so the message is clearer now.
However if you are currently a Stream customer and still having issues with Disney+ then please let us know.

Thanks,
Corey C

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