My router is broke by accident ,I need a new one but I don't know where to report it or order.

[Filip04]

I wrote about 2 months ago about a broken router, unfortunately I have not received appropriate help so far and I have been without the Internet for 2 months even though I have paid the bill, I am asking for a quick answer and help.

[Ilyas_Y]

Hey @Filip04 Thanks for reaching out to us on the Virgin Media forums. 👋🏼

I'm sorry to hear about the issues with the router you are having. 😢
I will assist you on this and get this resolved for you. 🧾

I will send a private message for further support.

Kind regards,
Ilyas.