QuickStart, set up and connections
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Forum Posts

New Hub needed!

How do I go about getting a new Hub ordered?It has completely shut down, no lights are coming on and I've spent 30 painful minutes on the phone to someone who has informed me that as there is currently an outage in the area there is nothing they can ...

Resolved! Did Yodel lose my equipment return ?

Hi VM, Sadly I had to cancel my VM. I returned my equipment in the returns box via Yodel 10 days ago but the Yodel tracking link shows it has been stuck at their national hub for the last 7 days. I'm not sure if it is actually stuck there or if they ...

GoneBye by Just browsing
  • 5 replies
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Resolved! Advice on installation delays

VM have recently run fibre broadband into the village which I am deligted about. I therfore registered my interest and gave contact details so I could get it installed asap. I had a call from a local sales rep on 26th Feb and pre install and install ...

v6coop by Tuning in
  • 7 replies
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Spotter Request

Hi, I am moving to a new development of over 200 houses in Leyland,  the neighbouring redrow development has access to Virgin, would I be possible to request a spotter to access the feasibility of bringing services to my new estate  Thanks 

New Homes Infill

Hi, i live in a area which has virgin media and all the surrounding homes in my area have it. We are 7 new homes and have not been connected. From reading on here I know virgin don't do much infill but our property is right on the kerb and not far th...

dave2150 by Joining in
  • 4 replies
  • 0 kudos