Hi. I signed up to VM two weeks ago, not turned on yet as I had to give 1 month notice to Sky so will be up and running around 5th of May.
The engineer came to fit the external brown box, but he never knocked on the door, so by the time we realised he was there, he was done. I feel like the box is in the wrong place for a couple of reasons (one being that it comes into the house as far away from where the indoor boxes need to be as possible) but mainly because it's on a high foot-traffic path which my house is on. I mentioned in the original post (here) that I felt it was a matter of time until it was damaged in some way.
I woke up today with the lid of the box open, no damage has been done to anything inside from what I can tell, but this just confirmed my fears. The lid will now not close, I've tried using cable ties but the whole front of the box is now loose and easily opened should they want to get in to damage it further.
Is there someone I can speak to to get this sorted? Ideally it would be better to move it but failing that it needs to be secured better (even a metal box if possible?)
Thanks in advance.
