on 05-12-2023 13:28
I was given a link (https://www.collectplus.co.uk/virgin) by the agent processing my contract cancellation, to find a local Collect+ point. But, even once I've jumped through the hoops to get Cloudflare to let me in, that URL returns a 404 "Page not found". Do Virgin even still use Collect+?
05-12-2023 13:42 - edited 05-12-2023 13:44
https://www.virginmedia.com/help/return-or-recycle-equipment
inc. return link to find a Yodel store taken from the above
https://www.yodel.co.uk/store-locator
on 05-12-2023 13:51
Be sure to take photos of the returned equipment in its packaging.
Insist on a yodel receipt, and take a photo of the parcel with its yodel label attached.