on 26-07-2021 12:55
I've just discovered that the streets around me all have Virgin Fibre access, but I do not.
Now, I'm in a flat, of which there are 6, and none of us can get Virgin. But, we own the freehold, so I don't see why we were never contacted regarding connection, because we would have said yes.
My building joins the property next door, which has access.
How can I start the ball rolling to get connected?
Thanks
26-07-2021 13:00 - edited 26-07-2021 13:15
Hi there @mattf87
Thanks for your post
Let me check this for you, i'll pop over a private message so I can take some details
Christy
on 26-07-2021 13:06
on 26-07-2021 13:23
on 28-07-2021 13:16
Hi mattf87,
Thanks for confirming this. Would you be able to confirm if you are receiving help from @Christy_D regarding this issue?
Kind regards,
Laurie
on 28-07-2021 13:30
Hi,
Christie had said I need to get confirmation from my neighbour’s in the flats that they will sign the wayleave.
So, I’ll attempt to do that asap.
on 28-07-2021 13:35
That's great Matt, please keep us updated, and do let us know if you need any more help.
Thanks,
Laurie