User Profile

Christy_D

Forum Team (Retired)

Joined 6 years ago

1938 Posts8 Likes259 Solutions

View All Badges

User Widgets

Contributions

Re: New Build Virgin
Good afternoon Peter0708 Thanks for your patience on this. I am going to get this query escalated so it can be picked up by one of our dedicated team who can look into why the address is missing from our systems. Thanks, Christy
4 years ago Place QuickStart, set up and connections
1.9KViews
0likes
10Comments
Re: New Build Virgin
Good evening, Thanks for reaching out to us and welcome to the forum! Sorry to hear that your address is still missing from our database. I can certainly look into this for you to try and find out when the address is due to go live for you. I'll pop over a private message to take some details and we'll go from there if that's ok? Thanks, Christy
4 years ago Place QuickStart, set up and connections
2KViews
0likes
12Comments
Re: Why can't I get virgin media both neighbours have it?
Hi bbandhunter Let me take a look into this for you I'll pop you a private message to take s few details and we'll go from there. Thanks, Christy
4 years ago Place Home Phone
1.1KViews
1like
1Comment
Re: Cable my street
MiloK i'll pop you a private message to take some details and we'll go from there. Many thanks, Christy
4 years ago Place Managing Your Account - Cable
1.1KViews
0likes
10Comments
Re: Cable my street
Hi MiloK Are you moving services or will this be for new services? Have you spoken to the move and transfer team yet? Thanks, Christy
4 years ago Place Managing Your Account - Cable
1.1KViews
0likes
12Comments
Re: Why can't I get virgin media both neighbours have it?
Hi DJC1210 I will pop over a private message to take some more details Thanks Christy
4 years ago Place Home Phone
1.3KViews
0likes
6Comments
Re: Why can't I get virgin media both neighbours have it?
Hi DJC1210 Are you wanting to move services to this address
4 years ago Place Home Phone
990Views
0likes
8Comments
Re: Why can't I get virgin media both neighbours have it?
Hi CalYeadon Let me take a look for you I'll send over a private message to take some details Thanks, Christy
4 years ago Place Home Phone
1.2KViews
0likes
20Comments
Re: Why can't I get virgin media both neighbours have it?
Hi ft32 Thanks for reaching out to us I'll pop over a private message to see If I can assist with this Thanks Christy
4 years ago Place Home Phone
1.1KViews
0likes
0Comments
Re: Why can't I get virgin media both neighbours have it?
Hi Davylewis Please can you private message me the full address and postcode and i'll take a look Kind regards, Christy
4 years ago Place Home Phone
974Views
0likes
0Comments