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storm damage to outside box help

jayne52
Joining in

on ‎25-01-2024 09:50

brown box has blown away leaving cables exposed worried about further damage . how do i get it replaced please

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎25-01-2024 11:37

 

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Ayisha_B
Forum Team
Forum Team

on ‎28-01-2024 10:12

Hi @jayne52  👋

A warm welcome to our Community Forums and thanks for your post. 

Sorry to hear your external omnibox box has come off due to the recent bad weather we've had 🌪️

I will be more than happy to book a technician to come out and have this replaced.

Will pop you a PM 📩 now and we can get this arranged.

Hope to hear from you soon!

Ayisha_B
Forum Team

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