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box cover missing

Km1986
Joining in

Hi

The box cover on the outside box has gone missing. Think flew away during recent storm.

 
Can I arrange for this to be replaced please

2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

This board is not a fault reporting system.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Carley_S
Forum Team
Forum Team

Hi @Km1986 

Welcome back to the community forums. 

Sorry to hear that your omni box cover has been lost in the recent storms. Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and selecting 'Messages' from the drop-down. 
 

 

Here to help 🙂
Virgin Media Forums Agent
Carley