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optimise network message

Joe566
Joining in

on ‎09-11-2023 09:51

When I access the VM CONNECT APP I am getting a message stating I need to 'optimise network'. Message keeps reappearing after the task is performed. 
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2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

on ‎09-11-2023 14:15

What are you using the App for? 

I have never even downloaded it.  Everything useful it does can be done by logging into the Hub settings and changing things there.


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Kath_P
Forum Team
Forum Team

on ‎11-11-2023 14:34

Hi Joe566, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. :star:

We're sorry to hear you're having an issue with the app optimising your WiFi connection. Can you expand further on the issues that you are having with your WiFi and what settings you're trying to adjust?

Pop back and let us know so we can help further. 

Thanks, 

Kath_P ✨
Forum Team

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