on 05-10-2023 19:24
Hi can anyone help please. When I look at the devices connected to my wifi on the VM connect app I have an unknown device manufacturer - LG Innotek.
The strange thing is it has the same IP address as my iPhone which is also listed. The MAC addresses are different.
Sometimes says I can’t pause the iPhone as using the app and other times will say I can’t pause the LG Innotek as it’s using the app but would let me pause the iPhone I am logged in with. I haven’t actually paused the phone in case I can’t get back on.
any ideas please. Thank you
Answered! Go to Answer
on 14-10-2023 10:31
I have not received any messages?
on 17-10-2023 08:57
Hi TheBoxman 👋
I've resent the private message, and you should now see this in the top-right, white envelope.
Thanks,
on 04-11-2023 10:58
Hi TheBoxman 👋
Thanks for taking the time to speak with me via a private message regarding these issues. I'm glad we have been able to get these issues resolved for you.
If you do need anything else, feel free to raise a new post in the relevant section and our team/community be more than happy to help out.
Cheers,