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Strange device connected to network

TheBoxman
Tuning in

Hi can anyone help please. When I look at the devices connected to my wifi on the VM connect app I have an unknown device manufacturer  - LG Innotek.

The strange thing is it has the same IP address as my iPhone which is also listed. The MAC addresses are different. 
Sometimes says I can’t pause the iPhone as using the app and other times will say I can’t pause the LG Innotek as it’s using the app but would let me pause the iPhone I am logged in with. I haven’t actually paused the phone in case I can’t get back on.

any ideas please. Thank you

12 REPLIES 12

I have not received any messages?

Reece_MH
Forum Team (Retired)
Forum Team (Retired)

Hi TheBoxman 👋

I've resent the private message, and you should now see this in the top-right, white envelope.

Thanks,

Reece - Forum Team


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Reece_MH
Forum Team (Retired)
Forum Team (Retired)

Hi TheBoxman 👋

Thanks for taking the time to speak with me via a private message regarding these issues. I'm glad we have been able to get these issues resolved for you.

If you do need anything else, feel free to raise a new post in the relevant section and our team/community be more than happy to help out.

Cheers,

Reece - Forum Team


New around here? To find out more about the Community check out our FAQ