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Some sites not accessible since 16/04

georgeS79
On our wavelength

Hello,

starting yesterday morning, some websites are not accessible, the most important one being the home of the JIRA app, atlassian.net.

This would be the most important one, and is really affecting me since I heavily use it work, and I work from home.

Is working if I use a VPN, but can't do that all the time. Not to mention that the work VPN's IP address is another one that doesn't work since yesterday.

Any idea when this will be resolved, an estimated date/time?

Tried to do a traceroute for the atlassian.net portal and seems to be blocked by the bagu-core-2b-ae91-650.network.virginmedia.net node:

traceroute atlassian.net
traceroute: Warning: atlassian.net has multiple addresses; using 185.166.141.2
traceroute to atlassian.net (185.166.141.2), 64 hops max, 40 byte packets
 1  192.168.0.1 (192.168.0.1)  1.547 ms  0.796 ms  0.595 ms
 2  10.53.38.173 (10.53.38.173)  9.826 ms  9.378 ms  13.337 ms
 3  bagu-core-2b-ae91-650.network.virginmedia.net (80.5.162.69)  10.704 ms  9.880 ms  10.380 ms
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15 REPLIES 15

logan2
Just browsing

Also happening for me, also in the Warrington area 🙃

plynch66
Dialled in

I believe this is resolved now.

mattrobinson31
Tuning in

Going to keep this alive as I'm still having these issues in WA2

Agreed. There are definitely still issues with some endpoints hosted in AWS and/or Cloudfront.

Do you know if this is effecting the WA4 postcodes?

 

VM CS was useless and not supportive at all. 

Gave me a huge run around about a blacklisted IP. It got blacklisted in 2008. And I wasn't even thier customer lol

Good morning all.

I have checked the ticket F011273523 mentioned above and it was fixed yesterday.

I hope everything is resolved for everyone but please let us know if any further issues.

John_GS
Forum Team


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