HP laptop wi-fi connected but no internet

[kravcenj]

Hello!

I have absolutely new HP EliteBook G10 and can't connect to my home VM wi-fi.
I have done router reset, reinstalled wi-fi drivers on my laptop and nothing helps. 
I've checked on forum that a lot of people had the same issue and the only solution VM offer is a tech visit.  
Virgin Media please advise. 
Thanks! 

[Steven_L]

Hey kravcenj,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with connecting your new laptop to your WiFi connection. Has any of the super helpful advise from our community members helped to get this resolved for you? 

Kind Regards,

Steven_L

[kravcenj]

Thank you all! The issue has been sorted now by our local sys admin.