POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi community What’s the best way to arrange returning 2 of my 3 intelligent WiFi pods back to Virgin Media and having these 2 returned pods removed from my account. I no longer need 3 as everything is working with 1 pod. Thanks
My hub 3 has had a solid red light for about 2 weeks , Now having annoying intermittent wifi issues all day as well , I’ve done all the internet checks and reset etc and all seems as it should be . Its not hot but it is a little warmer to touch than...
I had a new router Installed by VM abd now my White Pod will not connectCan anyone help? I have tried the usual resetting of the boxes etc
Since this morning, hub5 has been flashing green. Got no wifi for past 2hours, working from home today and im losing work time due to no wifi. Anyone had this problem? Or know of a solution? Any help would be appreciated as im losing patience with vi...
Hi all, I upgraded to 1GB from M250 via the Virgin Website on Jan 15th so it's not been activated yet but I'm wondering if I'll automatically be sent a Hub 5.0. There wasn't any mention of it in the confirmation email. I currently have a Hub 3.0.Than...
For a while I've been getting occasional problems with my Internet connection where there'll be an obvious pause or things take much longer than normal search for, etc..I've also seen occasional pixelation on some TV channels and in the last few day...
Can anyone tell me how to get 3 wifi pods as I cant or it won't do it online and I can't get through on the phone
Hi,I have a steady red light on my V3 router box. I've tried all the resets as described in other posts, (reboot, reset, etc) and I still have the light. The box is NOT hot to the touch.Any suggestions ?
Area 14 BD2 again.We have been up and running fine since the last debacle during July to Sept cured October until today. Some devices are continually dropping out today and now. Mainly CCTV cameras. Just done service status and systems health check a...
New to Virgin Broadband. First 3 weeks were perfect, however nothing but issues now. We have a Hub 5. First of all my laptop refuses to work, I get a connected no internet message. Mine and all the other phones in the house constantly lose connection...
