403 ERROR The request could not be satisfied with VM IP

Question

I'm experiencing something very strange and can only pinpoint the issue to be when I visit certain websites, I get a 403 error which is associated with Cloudfront, which ONLY happens if I visit from my home router IP address.

I have no idea how to fix or if its even VM related, but it must be due to it only coming from my hub's IP not a VPN. So maybe somethings stuck somewhere. I tried clearing all my cache and cookies. But it happened on mobile too, when I tried to access the NHS app..

Here is the error:

Has anyone else seen this recently? Really confused and what to do about it. Whether it happens to any website using Cloudfront, or similar...
VPN is only a workaround..

Adduxi · Answer

What Hub are you using and what is your location?&nbsp; Do you have VM Websafe enabled?

om96 · Answer

Still occurring fyi. I'm in UK with Hub. 3.0. Pretty certain i do not have that enabled but used to. Also trying to double check that in my account settings but just get animated logo with a white background and doesen't load anything

Sabrina_B · Answer

Hi om96 👋.
 Thanks for reaching out to us, sorry to hear of the issues that you are facing with CloudFront on our network. Can we ask since your post have you been able to get this resolved or are you in need or further assistance?
 Please let us know.&nbsp;

om96 · Answer

Hi Sabrina. trying to individually reply to the reply but can't. But yes, I am still having difficulty there.&nbsp;

John_GS · Answer

Hi om96&nbsp;
Have you been able to check the Websafe?&nbsp;
Also can you confirm are you using a wired/wireless connection please?
Best wishes.

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403 ERROR The request could not be satisfied with VM IP

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