Can’t log into hub 5 after connecting orbi

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I received a new hub 5 as upgrade and connected it using hub name and password in settings also changed to modem only. After that I want to change the hub name as there are a lot of virgin users in my area and wanted to use my own hub name. So I tried to get into the setting again with the 192.168.0.1 and all I get is “this site can’t be reached”.

Am I doing something wrong or is it because I have my Orbi RBR750 connected to the hub. The WiFi around the house works I just wanted back into the hub to make a change and can’t get in. Do I need to factory reset and start all over again ?

I appreciate any help 

[Client62 · Accepted solution]

In Modem mode the Hub 5 menu is at 192.168.100.1  & when in Router mode at 192.168.0.1

But in Modem mode the Hub 5 does not broadcast a Wi-Fi SSID name that you would need to change.

Perhaps I have totally missed what you hope to do.

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Thank you so much I was wrecking my brain trying to sort it. Im dyslexic and do miss things sometimes. I really appreciate the help you’re a star 👏