BQM Graph

[Tobytyler77]

Overnight on12th September Virgin informed me that they were carrying out maintenance with possible loss of Services, since then my Broadband is full of glitches, here's my BQM Graph I've never had the red markings on top but since the maintenance work it's now permanently there I'd like some advice on this matter, thanks. 

[jbrennand · Accepted solution]

See if they are still working on it
__________________________

Try in 2 places

1) Try the “check service,”Area status webpage" (link at top right of this forum)

2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues down to street cab/ postcode level.

[Tobytyler77]

Thanks, I've checked online and as you advised they are still working to fix issues with the Broadband in the Area.

[Paul_DN]

Hi Tobytyler77,

Thank you for reaching back out and for your patience, I can see the SNR issue in the are has an estimated fix time of 23/09/22 @ 09:00, apologies for any inconvenience caused.

Regards

Paul.